What This Policy Covers and Why It Applies
This policy applies to personal data collected when you create an account, complete a deposit or withdrawal, contact support or browse the 999bv platform. It covers data gathered through your account registration form — name, email, mobile number — as well as transaction records created when
-
1
you use JazzCash, Easypaisa or Raast to move funds in or out of your wallet. We hold only the data that has a clear purpose: verifying your identity, processing your transactions and communicating account updates with you. Data collected during a JazzCash or Easypaisa deposit —
-
2
such as the mobile number and transaction reference — is stored to reconcile your account balance and resolve any payment queries. We do not use that payment data for marketing without your consent. Your data may be accessed by our payment processing partners and by any
-
3
compliance or verification services we engage for account checks. Where such access occurs, those parties are bound by data handling obligations consistent with the principles in this policy. We do not sell your personal data to third parties. The scope of this policy extends to your
-
4
device and browsing data — the type of device you connect from, session timestamps and any crash or error logs generated during your session. This helps us keep the platform running correctly and serves no profiling purpose. Where local law in Pakistan determines how data must
-
5
be handled or retained, we follow that obligation as it applies to eligible regions. If you access 999bv from a region where access depends on local law, this policy remains the relevant framework for your data.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.